FAQ

FAQ: Franklin Pointe HOA 

HOA ARC 
  • ARC Forms

    the HOA Covenant requires ARC approval for any Hardscape, physical or visual changes to your home or yard.   


    The simple way to judge, if you want to change the home on the external vs how it was purchased an ARC form is required, and approval required before starting.  


    Front of home: including but not limited to landscaping (planting, edging, mulch, etc.), fences, driveway/walkway changes, painting home (doors, shutter, etc.) external structural changes to home. 


    Rear of home: patio, screened-in porches, large play equipment, pools, trees, shrubs 

  • Process to get ARC Form Submitted and Approved

    In article IV, section 3 of the Franklin Pointe covenant it talks about what is required for fencing approvals, including plans and specifications. Section 5 further states additional possible information required for any ARC request. Please make sure that whatever project you are going to do has at least the minimum 30 days for the approval process. Many times, this is completed within days of the request. But time for the HOA management company to write the approval letter and the mail to deliver the letter, must also be taken into account.  

HOA Covenant
  • What is a HOA

     Wondering what a homeowner’s association is and why communities have them? The primary reason for creating a homeowner association is to uphold and enrich property values. This is accomplished by enforcing the community’s covenants and maintaining the common areas. Both of these keep the overall community looking nice and keep the homes somewhat cohesive. 


    The association is started as a non-profit organization, created by the developer of a community. Similar to other non-profit organizations or corporations, there has to be a leadership team, which in this case is called the Board of Directors. Once a family buys a home in the development, they become a member of the homeowner's association.  


    Every homeowner's association is subject to its state’s property laws, but they each have their own governing documents. These documents include rules and regulations, bylaws, architectural and other restrictive covenants. All of these guidelines are intended to define the principles of the community for the sole purpose of shielding property values. 


    A homeowner’s association is created to do the job everyone in the community wants done. Ultimately, residents in a neighborhood like to see a well put-together area where they live and call home. An HOA makes sure this is maintained and enforced to keep all of its members happy and desiring to stay in the community. 

  • Why do we have HOA?

    The property Developer made the choice prior to any lots being sold or homes built to have a HOA for the Sub. The rules, process and structure of the HOA were all created under the developer’s direction. From a Home sales view, many of the newer subs do have a HOA to manage common areas (as required by city/state), pool, and lighting. The HOA also ensures the visual harmony of the sub are managed, and sets the rules for how people interact within the sub. The HOA board, home builders and/or management company did not create the covenant – this document was created by the property developer prior to selling lots to the home builders.  


    Any and all homeowners are agreed and are required to follow and ensure their home and others around them follow both the letter of the covenant, and the general rules of the covenant. These covenants are in the legal documents the homeowner signed during the signing purchase of the home. 

  • Must I Follow the HOA Covenant?

    Any and all homeowners are agreed and are required to follow and ensure their home and others around them follow both the letter of the covenant, and the general rules of the covenant. These covenants are in the legal documents the homeowner signed during the signing purchase of the home. The Board did not create any of the rules and requirements in the covenant, it is a legal binding agreement, created before Franklin Pointe was started. You are able to find the legal documents in the county records.


  • Can I leave the HOA?

    Yes, when you sell your home the Covenant stays as a binding agreement for the home in the sub. Any renter or owner of the home would then be required to follow the Covenant.  

  • Complaint Process

    If a homeowner notices, sees or is informed of a violation of the FP Covenant, a complaint form shall be completed. The FP form is on the Franklin Pointe website: https://www.franklinpointehoa.com/, or on the HOA management company website: https://www.hoacommunitymgt.com/. 


    The completed form, with any evidence shall be mailed to the HOA Management Company as stated on the form. Once the form is received, the HOA Company will process the complaint, and act as required to resolve the issue. There is not generally feedback from the HOA Management Company or Board on forms submitted.

  • Parking Rules

    The FP Covenants state that long term or extended parking on the street is prohibited. The FP Board has defined that a car parked repeatedly in front of one home for more than 48 hours is in violation of the parking Covenant. This can refer to cars parked in front of one home for 48 hours straight OR parked in front of one home on repeated occasions for more than a 48-hour period. The Board is given the authority to issue fines for extended street parking.


    As a general guideline, homeowners shall not park on street, the 48 hours rule is to support visitors and guests to a home. If long-term parking is required (less than 7 days), please park at the pool parking lot and send an email to Board@franklinpointehoa.com with the following: details on the car and length of time the car will be parked there. The Pool parking lot is not secured; therefore, owners park their cars there at their own risk. Due to high use of pool parking during pool season, the Board can limit the amount of time cars can be parked there during peak use. 



    ● Vehicles are not allowed to park in the street except on a temporary basis for residents and their guests.


    ● Vehicles cannot block a neighbor’s access to their property, or driveway. 


    ● Vehicles cannot block Fire Hydrants, Mailboxes, trash cans or Stop Signs.


    ● Vehicles should not be parked parallel to another vehicle on the opposite side of the street.


    ● Guests are to park on the side of the street in front of your residence, and any extra cars are to park in the pool parking lot, when your lot front will not accommodate them.


    ● Use of the pool parking lot is also on a temporary basis, guests parking there must be courteous to the homeowners living near the parking lot, (no loud or excessive talking, or for long periods of time.) Loitering will not be tolerated, when the Pool is not open, Community Safety is the key focus.


    ● Parking in or on HOA public area (grass or landscaping area) is not allowed


    ● Parked cars/vans (vehicles) must be parked either inside of the garage or on the driveway.  Parking on grass is not permitted.


    ● Vehicles shall not be parked in any front or side yard except in areas designated as a driveway or parking area. Vehicles in disrepair shall not be stored within the Subdivision. No passenger vehicles without current registration and license tags will be allowed in the Subdivision or on any Owner's Lot. Vehicles being repaired out of doors must have work completed within twenty-four (24) hours.


    ● Campers/RVs/trailers, 5-wheels, boats, or personal watercraft, ATV’s are not allowed on the premises for longer than 24 hours. Unless parked inside of the Garage, with the ability to close the garage door. If extended time is required, a special request must be submitted to the board, prior to the trailer being placed at the home. The special permission shall not exceed 48 hours. To request permission, please email board@franklinpointehoa.com. Per the Covenant, the Board or ARC may request; at any time, the removal of this type of equipment. See Section 2 in Article 5 of the Covenant for more details. Parking large equipment at the pool is also limited and requires HOA Board approval. If approved, 48 hours is the maximum allowed time for equipment to be parked. Posting on Facebook is not an official way to receive approval - since the Board does not manage Facebook. 


    ● Semi trucks or vehicles over 10,500 lbs., are NOT permitted within the community, Per City Ordinance. Other than Moving trucks, and delivery vans/trucks, which are allowed ONLY while unloading or loading. POD containers should be on driveway - Sea containers need to be in front of home, without blocking street or drive access of other homeowners.


    ● Commercial vehicles are not allowed to be parked at HOA Pool at any time except for contractors/vendors hired by the Association for service/maintenance of the pool and surrounding areas.  



    If you see a repeat concern over parking please submit a HOA complaint form to the HOA management company to have the concern addressed.



  • Violations

    Violations can be issued to homeowner’s based on a complaint form that was filed with, investigated by the Board and/or ARC, and found to be noncompliant with the Covenant rules and regulations. 


    Violations can also be issued directly by the Board, the ARC and other HOA committees, or the HOA Management Company at any time. Generally, direct violations originate when the subdivision is audited by the ARC and changes that have not been approved by the ARC review process are found. They can also originate when Board members and/or other committee members as well as the HOA Management Company representatives drive through the subdivision and take note of violations. 


    The HOA Management Company will send letters to homeowners that have violations. The letters will state what is in violation, what needs to be done to correct the violation, and the time frame the corrections are required to be completed in as well as fines associated with the violation. 


    Note that not filing an ARC form for any and all changes that fall under the ARC’s jurisdiction is a violation in itself and subject to fines. 

  • Fines

    Violations that are not corrected within the allotted time or to complete satisfaction will be subject to a fine. The Board sets the fines, and currently the fine for all Violations will be $250 USD per month until the violation is resolved to ARC/Board Satisfaction.

  • Fences

    All fences must follow the Covenant rules, and shall be approved prior to installation by the ARC review process. 


    Please note that location of fences along the side of home is controlled in the Covenant, and this spacing is enforced by the ARC committee.


    If you want to touch, use or interact with a neighbor's home, you need to ensure you neighbor has agreed in writing. This agreement should be included in ARC form sent. 

  • Trailer / RV Parking / Boat etc

    See ARC Tab for details on Camping Trailer/Motorhomes/boats/ATV's. 

  • Moving Trucks / Moving Containers

    The FP Board has defined that a Professional Moving truck  can be parked on the street for active load/unload. The truck must allow cars and Emergency vehicles to pass freely on the street, and not blocking other homeowners driveways during daylight hours. Parking overnight is not allowed. 

    For Personal Moving trucks (Uhaul or others) an be parked on the street for active load/unload. The truck must allow cars and Emergency vehicles to pass freely on the street, and not blocking other homeowners driveways during daylight hours, but over nigh parking at the pool can be approved for up to 24 hours. If parking at the pool is required please park at pool parking lot, and send email to Board@franklinpointehoa.com; with details on truck, and length of time it will be parked there. The Pool parking lot is not secure, and owner parks there at own risk. 


    Moving Containers, the Board has defined that a moving container (POD or Moving type container) can only be placed fully on the homeowner’s driveway. Street storage or placement of container that enters the street area is not allowed. Most homeowners have limited control of the delivery and pick up a container, and the board does limit the container to no more than 4 weeks at a home, as long term storage of a container is not allowed. If stored longer, it would be treated like a HOA  violations, and subject to fines. 

HOA Dues
  • HOA Yearly Dues

    The Dues are required to be paid by the last day of January. Late fees and interest will be issued for payment after this date. For payment not completed by June 1, liens against the home will be issued, all legal fees and past due costs become part of the lien. 


    Yearly dues invoices are mailed in early December of each year. It is the homeowner’s responsibly to ensure HOA dues are paid with or without the invoice; late payments will not be waived due to missing invoice. 


    Without the money collected from the homeowner dues, services cannot be provided. The budget for the HOA is shared once a year, in the annual HOA Neighborhood meeting. The estimated costs (based on past/current contracts and historical data) for all budget line items the HOA is planning to spend over the next year are shared and discussed.  


    2022 Dues are $453.00 


    Reason:

    1. Increase in Supplier costs for services,  pool, mowing are main cost drivers. 


    for 2022 Board has reduced mowing area, to reduce costs, setup 2 year contract for pool and mowing to reduce risk of 2023 dues increasing. 

  • Will the Dues change each year?

    Yes, dues are expected to be increased as normal and special costs for services increase. There are legal limits, (State Law) but the HOA Board will share prior to the increase. The last increase was $25 in 2017. 


    In 2019 & 2020 there was no change in the dues amount. In future years, the fees are expected to be increased as costs of goods and services increase. The Board is open to and actively looking for ways to reduce costs.  


    As stated in 2020 HOA yearly meeting, an incresase for 2021 is expected; and should be planned for. The 2021 dues will be raised by 10% (37.50 USD increase) noted in Board notes. 


    Regarding the raising of dues. The Association covenants provide that dues can be increased a maximum of 10% of the current year's dues without a vote from the community. After careful consideration of the expenses for your association, the Board could decided to raise the annual dues for the upcoming year.  In order to raise dues more than 10% there will need to be a special meeting of the members. At that meeting 2/3rds of the community would have to vote for the increase. This is the only time the community is asked to vote on dues increases.   

  • Selling A home

    Selling a home with the HOA would follow all SC legal and best practices for selling a home. A $250 fee is paid to the HOA management company to update records and required paperwork. Please have your realtor or closing lawyer contact the HOA Company if more information is required.  


    A resale package is a packet of vital information provided to those purchasing a condominium or a home in an association. The package includes a complete set of recorded documents that govern your association.  In most jurisdictions the Seller is legally required to provide answers to certain questions about the requirements of home owners in the association, updated financial reports, and an updated copy of all the controlling documents.  These disclosures typically require the disclosure of other possible changes being contemplated. Since associations are constantly changing the answers to these questions must be current and updated before each sale to allow the buyer to make consciousness decision before buying property.

  • Refinancing a home

    What do I need to know about refinancing a home in an association?


    When refinancing your home, the lending institution will typically want to verify certain information about the condition of the association.  The request information can vary widely and include often lengthy questionnaires for our staff to complete.  Additionally, certain reports need to be completed.  In order to comply with this demand and have staff available to complete this service, we charge a fee based on the scope of work required by the lender.  Some lenders pay this expense while other pass this expense on to the homeowner before or after closing.

HOA Board
  • How do I Contact Board

    The best way to reach the Board is to send an email to Board@franklinpointehoa.com. If the concern is a violation, please contact the HOA Management Company directly via a phone call: 864-277-4507 ext. 8 or a complaint form: 

  • How can I Join a Board Meeting?

    Open Forum can be requested by any homeowner; during open forum time, each homeowner may address the board for up to 10 minutes. A board member may briefly respond to statements made or questions posed. Speakers must observe rules of decorum and not engage in other disruptive behavior. If a speaker is in the middle of a sentence when time is called, he/she may finish their thought before sitting down. The time guidelines ensure that others will have an opportunity to speak. Speakers may not allot their time to others. All persons must follow the Meeting Rules listed at the bottom of board notes. Once the public section of the Board meeting is completed, any homeowner attending will be requested to leave. Homeowener  may observe the meeting but do not have the right to participate in the board's deliberations or vote.

    • HOA Board meetings are monthly, see prior meeting notes for next meeting.

    • Board meeting notes are  found on neighborhood website: https://www.franklinpointehoa.com/BoardNotes


    To request open forum time in the next board meeting, please send request to Board@franklinepointehoa.com

  • How can I see Notes from the meetings?

    Board meetings notes are posted, generally within a month’s time, on the https://www.franklinpointehoa.com/BoardNotes


    The board notes can also be found on the CINC website. 

  • How can I get topics on the Agenda

     You can email the Board directly at Board@franklinpointehoa.com, contact the HOA Management Company via a phone call: 864-277-4507 ext. 8 or a complaint form.

  • Voting for Board Members

    Voting for Board Members: Each year the annual meeting notices are mailed out at least 30 days prior to the meeting. With that notice the following year's budget is included along with a proxy ballot for anyone willing to serve on the Board. These proxies are counted towards the required quorum needed for the meeting. The quorum for our association is 25% of homeowners

HOA Committees 

  • Committee


    HOA Board: Board@franklinpointehoa.com 

    ARC Committee: arc@franklinpointehoa.com 

    Pool Committee: Pool@franklinpointehoa.com 

    Parking Committee: parking@franklinpointehoa.com 

    Socal/Events: social@franklinpointehoa.com



    A board member is a active part of all commitees.

  • How Can I get involved?

    If you would like to get involved with the community, contact the Board at Board@franklinpointehoa.com.

  • What they do

    Architectural Review Committee: Reviews all submitted ARC forms for compliance to the Covenant for all additions and changes homeowners wish to make to their house and/or property. The ARC also periodically does audits of the subdivision to ensure all additions and changes have be properly submitted and approved. 


    Pool Committee: Tends to the pool on the days that are not covered by the pool service contract as well as monitors the condition of the furniture and bathrooms. The pool committee will contact the pool service company to report any damage or issues in need of repair. 


    Parking Committee: Ensures the Covenant rules on parking are adhered to by the community members. 


    Social Committee: is focused on creating a fun and exciting evnviorment for homeowners. 

HOA New Homeowner Questions
  • Utilities

    Franklin Pointe is served by Greer Public Works (GPW) for Electrical and Gas. 


    Franklin Pointe is served by SJWD water department. 


    Internet / Cable Company 


    Franklin Pointe is serviced by both ATT and Charter cable/Internet companies. 

  • Trash

    http://www.cityofgreer.org/180/Trash-Collection - Contact the City of Greer for details on Trash Services.  


    Tuesday is trash pickup current (2019) with flex days due to holidays. See above link for updated dates and days. 


    Please DO NOT place yard waste in the rollout container, this includes: 


    Clippings 

    Grass 

    Leaves 

    Limbs 

    Sod 

    Soil 

    Acids 

    Caustics 

    Combustive or construction materials (concrete, lumber, bricks, etc.) 

    Petroleum based products  

    Poisons 

    Other dangerous materials  

  • Recycling

    http://www.cityofgreer.org/182/Recycling - This is the city of Greer Recycle website.  


    Curbside recycling of aluminum and paper products is available on a weekly basis to all residents who receive trash service through the city. The City of Greer provides recycling containers at no cost to city residents. Please do not place plastic items in your recycling bin. These and other recyclable items may be taken to the Greer Recycling Center located at 315 Buncombe Street. 


    Please also note that paper products that have grease soaked into them, such as the bottom of pizza boxes, cannot be recycled due to current recycling technologies. 


    For curbside recycling, please rinse aluminum cans and place them loose in the recycling bin. Also, please make every effort to keep paper items contained and dry by placing them in a paper bag or in empty cardboard soda packaging. Then simply place the recycling bin next to your green roll cart trash container on the morning of collection. 

  • Facebook & Nextdoor or other Social Groups

    There are no Franklin Pointe HOA officially groups, but some of the homeowners have created sites that homeowners could find helpful. . Some of these board members and/or committee members are part of these groups- but as homeowners, not as agents or representatives of the HOA.

HOA General Topics
  • Common Area - Lawn Trash & Dead Yard Material

    The HOA does not provide an area for lawn trash or dead plants recyling/compost, if dead plants and or lawn trash is found in the HOA common area, the HOA must pay to have the items removed. If the homeowner is know, fines could be issued, at board request. 

  • Street Light out

    If you have a street light out near your home, please send the Street address that the light is closest to: Board@franklinpointehoa.com and or contact the HOA Management Company (details in Section 4). The City of Greer will repair the lights, at no cost to the HOA, per normal wear and tear.  

  • Mail Box Damage

    If you have a mail box damaged out near your home, please send Street address the box is in front of to: Board@franklinpointehoa.com and or contact the HOA Management Company (details in Section 4). The HOA will repair the box, and our dues helps cover the costs. The HOA is responsible for maintenance of the mail boxes. The Mailboxes cannot be replaced or painted differently than as installed.  

  • Retaining Pond

    This is the area in the rear of the HOA property that all the street drains flow to. This is HOA maintained and HOA property. Any dangerous goods poured or allowed to flow into the street drains can create a safety concern to the entire community and risk of cleanup costs for the community. This pond area is fenced for protection due to rocks and water drain off. The mowing is included in our general high grass control, and mowed a few times a season.  

  • Fresh Water "Farmers" Pond

    The pond is not fully owned by the HOA. Generally, the HOA has shoreline access from the pool side and nearest the FP homes. The far side of the pond is not owned by the HOA, please be respectful of the gate and no trespassing signs. This pond is a natural spring-fed pond that does have some fish in it. The HOA assumes that anyone fishing has obtained a valid SC fishing permit(s), as required by State laws. Any swimming is at one’s own risk. The HOA does not manage or perform any maintenance on the shore of the pond or water - the pond is a natural environment.  

  • Mowing Common Area (Pond, Retaining Pond, Burns Road)

    in 2022, the HOA board has reduced the finish mowing area on the common area near Farmers pond, Burns Road (startging at sidewalk). this reduction of mowing is to control dues and funds required to maintain the common area. 


    The HOA common area is mowed in a rough/natural cut manner. The grass should not exceed the County/city height requirements-(3 feet tall- as general overall area)  but these areas are not mowed to a normal lawn or park height. Generally, the area mowing is completed  2 times a season. Mowing is complete by bush hogg type mower. 


    Cost to manage the common area is the main factor for limited mowing of the areas. For homeowners that back up to the Common area, please note that an area about 2-3 feet from fence line will be mowed, but not trimmed due to the risk of fence damage to property. The homeowner can manage this area as they see best.  

  • Common Area: what does the HOA own

    The entry way (Willowbottom/Bucklebury) 


    The grass area from Snow road to the Tuckborough home lots (with public Easement) 


    The grass area from Snow Road along Burns Road (not touching Burns fully) there is large patch of grass that is owned by the homeowners across the street from Franklin Pointe. 


    The grass area around retaining Pond 


    The grass area around Pool 


    The grass area around part of the pond (part of pond is HOA) 


    The common grass space for Sewer Easement on Bucklebury (368 and 374)  


    The common grass space for Sewer and pond access on Willowbottom (next to 207)  


     


    For More Details please see the following Parcels  


    Parcel Number: 5-35-00-072.00 


    Parcel Number: 5-35-00-107.00 


    Parcel Number: 5-35-00-072.25 

  • Fireworks

    Fireworks at pool parking lot is not approved due to proximity of homeowners to lot.


    Keep it Legal. Nothing ruins a party like getting into trouble with the law. Avoid any unpleasant interruptions and/or consequences by only purchasing and setting off fireworks that are allowed under the state or city laws, be mindful of any restrictions due to weather conditions, and use your fireworks only as directed.


    Be Fire Safe. Use fireworks in areas around your own home, to prevent potential injury and costly damage. It’s recommended to soak used fireworks in a bucket of water to prevent spreading sparks, and keep a fire extinguisher or hose nearby in case of an emergency.


    Clean Up! Fireworks can leave quite the mess. Enjoy your celebration, and then avoid incurring fines or aggravating neighbors by cleaning up food, litter, and firework debris promptly and completely.


    Be Courteous. Celebrate with your neighbors in mind. Treat them with respect, be mindful of your noise level, and end your festivities at a reasonable hour. City of Greer noise ordinance is 10:00pm.

Franklin Pointe HOA Authority does not include

  • Street Damage

    The streets in Franklin Pointe are Public streets. Maintenance is completed by the City of Greer. 


    The Parking rules that the HOA enforces are HOA Covenant rules, not City Rules. There are city Rules, that police can also enforce: parking in front of fire hydrant, blocking road interchanges, parking incorrectly based on flow of traffic, etc.

  • Speeding

    The Speed Limit within the Neighborhood is 25 miles an hour, and can be enforced by Greer Police. Please limit speed for our community safety, we have many people that walk and children playing

  • Pets

    All dogs within the city limits must be on a leash held by a person. 


    No dog shall be licensed by the city unless and until adequate proof is 

    furnished showing the dog is currently vaccinated against rabies. 


    Unless the pet is on its owner's private property, the owner or other person having control or supervision of an animal must remove promptly all feces left by the animal on any:  


    Parking lot 

    Public park 

    School ground or on private property 

    Sidewalk 

    Street 


    Feces may not be deposited in sewers or drains, whether storm or sanitary, but must be bagged and placed in a proper garbage receptacle belonging to the owner of the animal. 

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